Technical Infrastructure Program Manager, Building Management System, Global Sustainability & Energy

At Amazon, we believe that Every Day is still Day One! We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon's Reliability, Maintenance, and Engineering organization (RME) is hiring a Technical Infrastructure Program Manager focused on Building Management Systems (BMS) and its related equipment and components including Heating Ventilating Air Conditioning (HVAC) systems, IoT sensors, data analytics and visualization platforms.
This individual will initiate and manage multiple programs and projects using effective time management skills and personal impact to drive complex activities across the organization. The Technical Infrastructure Program Manager supports all Amazon fulfillment business units and site types. This role will drive continuous improvement of the BMS and actively participate in the design and implementation of Improvement Strategies. The goal is to increase efficiency, uptime, and provide support to operational areas with an emphasis on short- and long-term reliability improvements.
This role requires a dynamic individual who can independently manage complex technical programs, lead cross-functional teams, and drive our commitment to sustainability and operational excellence. Teamwork is an absolute must to accomplish our goals. You must be able to work within a team while both depending on, and driving others to accomplish goals for our customers. The candidate will lead with influence and work with internal teams as well as external suppliers, vendors, and consultants including utilities, manufacturers and contractors to align priorities and ensure the delivery of key milestones.
The successful candidate will be a subject matter expert in their field, and possess a BMS, HVAC, or IT background, coupled with an understanding of project/construction management. This position will require proficiency in the principles of airflow distribution and understanding of common HVAC sequence of operations strategies. This person will be able to undertake the challenges of sophisticated equipment platforms and demonstrate their ability to think broadly and strategically in aligning building equipment with the larger objectives of the business.
Key job responsibilities
* Develop, execute, and manage programs focused on the implementation of sustainable HVAC and mechanical system solutions across different business units.
* Work independently to successfully deliver program goals, seeking guidance as needed and making connections to the right people or technologies as required.
* Oversee the delivery of capital projects related to the BMS, from scoping and design to construction and commissioning.
* Collaborate closely with internal and external stakeholders, including technology providers, customers, partners, and vendors, to deliver complex/cross-functional projects.
* Identify and drive improvements in the BMS, HVAC and mechanical systems to increase energy efficiency, reduce environmental impact, and enhance performance.
* Provide technical leadership on BMS, HVAC and mechanical system design, installation, operation, and maintenance.
* Lead cross-functional teams, manage resources, and maintain project schedules and budgets.
* Develop and implement training programs to increase team knowledge and competence.
* Monitor, evaluate, and report on the performance and efficiency of the BMS
* Stay up to date with the latest sustainable technologies and industry trends and ensure compliance with relevant regulations and standards.
* Review engineering designs & drawings, construction and commissioning documentation and perform system inspections for construction quality, safety and regulatory compliance.
* Develop, implement, and support preventative and predictive maintenance strategies for new and existing equipment.
* Participate in/lead Root Cause Failure Analysis (RCFA) to identify root causes of complex and/or repetitive problems and put in place executable corrective actions.
* Provide support for hazard evaluations and risk assessments to comply with applicable OSHA, EPA, and International Building Code requirements or methodologies.
* Provide leadership to drive continuous improvement with assets and site reliability.
* Analyze operational data, KPIs, OEE, etc. to identify gaps and areas of potential improvement.
* Actively participate in design and implementation of Asset Improvement Strategies for systems to improve production and uptime.
* Lead discussions to handle concerns and Requests for Information (RFIs). This will require technical knowledge, resourcefulness to navigate through internal and external resources, and a focus on customer satisfaction.
* Travel up to 75%
We are open to hiring candidates to work out of one of the following locations:
Milan, MI, ITA
* Bachelor's Degree in an engineering or relevant technical discipline
* Operations and reliability maintenance experience in manufacturing, industrial warehouse or commercial building environment.
* Experience in managing multiple programs / projects, using effective time management skills and personal impact to drive complex activities across the organization.
* Experience in BMS and HVAC design, construction, or maintenance.
* Experience in design and operation of mechanical systems, including Roof Top Units, CRAC systems, HVLS and exhaust fans and other air quality and comfort control equipment.
* Experience testing/troubleshooting using a range of devices, to identify and report out on base building systems.
* Ability to understand technical air balance (TAB) reports and recommend changes to equipment settings.
* Familiarity with safety standards and regulatory requirements including international building code (IBC), National Electric Code (NEC), ASME, NFPA and ASHRAE standards.
* Experience preferably in a supervisory or project management role in the installation of utilities and infrastructure in new construction and existing building.
* Strong analytical and problem-solving skills.
* Proven ability to analyze and troubleshoot electrical control wiring and related BMS instrumentation.
* Six Sigma/Project Management certification (PMP or equivalent).
* Professional Engineering (PE) License, Certified Energy Manager (CEM), or LEED accreditation is highly desirable.
* Proven ability to analyze and troubleshoot electrical control wiring and related BMS instrumentation.
* High capability to adapt to tight deadlines, heavy workloads, frequent changes in priorities, and changes in the business environment.
* Understanding of psychometrics, thermodynamics, heat transfer, and fluid dynamic processes and their relation to HVAC related applications.
* Effective interpersonal and communication skills to successfully integrate and align a multi-discipline team in delivery of projects.
* Able to problem solve and troubleshoot as the need arises with a hands-on approach.
* Familiarity with building and or process heating/cooling load calculations to derive HVAC equipment specifications.
* Experience using HVAC monitoring software, such as Niagara BMS for troubleshooting.
* Ability to train new and existing site technicians on basics of HVAC, Mechanical and Plumbing equipment operation, and maintenance.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
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