Torino - ITALY SALES DIRECTOR

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External Job Title Customer Supply Manager Benelux AutoReqId 28851BR Function Supply Chain Type of Job Full Time Country Netherlands External Job Description   Organisation Reports to Western Europe Supply Chain Director.   Travel requirements: within the country; occasional trips within Western Europe   Key outcomes A highly visible supply chain role that will ensure that the organization understands and satisfies its customer’s requirements.  The CS manager is responsible for developing customer service policies and procedures for the country and will handle complex inquiries from customers. The Customer Supply Manager’s main aim is to provide fantabulous customer service. This is a hands-on position that has a key leadership role to deliver the overall customer service Experience for the respective country.    Key focus areas for the role One contact for all customer interfacing activities, when it comes to issue resolution, questions, providing advice or other inquiries of the customer Communicating politely with customers by email, letter, face to face, and telephone. Handling all customer complaints or issues Visiting customers for developing customer collaboration initiatives Supervising customer supply executives Training employees to deliver excellent custome ...

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